Remote access & VPN

For copyright reasons, most electronic resources (databases and journals) can only be consulted within the UGent network. In the library catalogue they'll be indicated with "UGent only". You don't have to be on campus to be able to access these resources.


Off-campus access via Athena

Off-campus access is easy through Athena. Just open a browser and go to

  • Log in to Athena with your UGent credentials.
  • First time using Athena? You need to install the Citrix client.
  • Use one of the included internet browsers.
  • Access the catalogue / database / journal / ... via that browser.
  • You will have the same access level as inside the library or in your office. If you want to know more, consult DICT Helpdesk.

Attention! Some resources are only available for certain campuses. This is indicated in the catalogue.


Campus Mercator

To access resources from the Campus Mercator you need to log in as follows:

  • login: ugent\UGent-login
  • password: UGent-password



Alternatively, you could set up VPN, which is a very complete tool for internet security.

  • VPN requires the installation of a dedicated piece of software on your PC. It might also necessitate a change of password. Both preliminary steps need to be conducted from within the UGent network.
  • Known issues are explained at the VPN FAQ.
  • If you have firewall or antivirus software installed, it's possible that it has not been configured to cooperate well with VPN. In that case, you'll get an error message even before the verification of your log-in and password. Turn off the firewall/antivirus and try setting up the VPN connection without. After that, you can adjust the firewall/antivirus settings.
  • Software that relies heavily on internet connections, such as Skype, can be impacted when using a VPN connection. Consider quitting this type of application before establishing a VPN connection.



Not sure you're connected to the UGent network? There are two ways to find out:

  • You can find out what your IP is. If it starts with 157, you are recognised as part of the UGent network.
  • Go to the library catalogue and scroll down. If you're connected properly, you will see a green light and the message "You are connected to the UGent network."

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Last modified Sept. 11, 2023, 9:31 a.m.